Privacy policy

We don't think you'll ever read this, unless you're looking for legal company details. Well, here they are: AskWhisper is a brand name of Amodamo BV, Krekelstraat 95, 2660 Hoboken, Antwerp, Belgium - BTW BE0797.635.552. 

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In case you're here for another reason, please enjoy our beautifully crafted privacy policy!

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AskWhisper ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, including our Meta app integration that sends WhatsApp messages on clients' behalf. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our platform.

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1. Information We Collect

We may collect and process the following types of information:

• Personal Information: Such as your name, email address, phone number, and other contact details.
• Account Information: Username, password, and other information related to your account.
• Usage Data: Information about your interactions with our platform, such as IP address, browser type, and access times.
• Third-Party Information: Information collected through third-party integrations, such as Meta apps or WhatsApp.

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2. How We Use Your Information

We may use the information we collect in the following ways:

• To Provide and Maintain Services: Ensure the smooth operation of our platform, including the Meta app integration for sending WhatsApp messages on your behalf.
• To Improve Our Services: Analyze usage data to enhance user experience and functionality.
• To Communicate with You: Send account-related communications, such as confirmations, technical notices, updates, and support.
• To Ensure Security: Monitor and prevent fraud and unauthorized access.

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3. Meta App Integration and WhatsApp Messaging

Our platform includes integration with Meta's app that enables us to send WhatsApp messages on your behalf. This feature allows us to communicate with your clients directly through WhatsApp, based on the information and permissions you provide. The messages sent through this integration may include but are not limited to:

• Answers to questions about accommodations
• Answers to questions about guest stays
• Promotional messages (if applicable)

By using this feature, you agree to allow us to access and use your WhatsApp account for the purpose of sending messages as instructed. Please note that we do not store or retain your WhatsApp credentials. All communications via WhatsApp are subject to WhatsApp's own privacy policy, and we recommend reviewing it as well.

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4. Disclosure of Your Information

We may share your information with third parties under the following circumstances:

• With Your Consent: We will disclose your information with your explicit consent.
• Service Providers: We may share your data with third-party service providers who assist us in operating the platform, including Meta (for WhatsApp integration) and other technical partners.
• Legal Requirements: If required by law or legal process, we may disclose your information to comply with legal obligations or protect our rights.

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5. Security of Your Information

We take the security of your data seriously and implement appropriate measures to protect it from unauthorized access, disclosure, alteration, or destruction. However, please understand that no method of transmission over the internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

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6. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request corrections or updates to your information.
• Withdraw consent or opt-out of certain services, such as WhatsApp messaging.

To exercise any of these rights, please contact us at info@askwhisper.com.

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7. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the "Last Updated" date at the top. Please review this policy periodically to stay informed about how we are protecting your information.

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8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

AskWhisper
Email: info@askwhisper.com
Address: Krekelstraat 95, 2660 Hoboken, Antwerp, Belgium

By using our platform, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

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