Automated upselling

Sell breakfast, late checkouts, and extras through your own channels

AskWhisper offers your extras to the right guest at the right time, through WhatsApp or the guest app. A room-only booker gets a breakfast offer the day before arrival. A Sunday departer gets a late checkout nudge. A couple gets the spa package. It all runs automatically, through channels you control, so there's no OTA commission and no awkward pitch at the front desk. Hotels using AskWhisper typically see upsell rates well above what they get through email or in-person offers.

Integrated with the systems you already love

Key outcomes

Dramatic reduction in manual communication work

Messages, check-in instructions, upsell offers, and key deliveries all go out automatically. Teams report spending significantly less time on repetitive communication tasks every week.

New staff productive within hours

New team members don't need two weeks of shadowing because everything they need to know about the property and its processes lives in the knowledge base. They're up and running on day one.

Complete operational overview in one dashboard

Guest requests, open conversations, satisfaction signals, and upsell performance are all visible in one place. No jumping between five tools to understand what's happening at your property.

Full team visibility on all guest communication

Every message, request, and interaction across all channels is visible in one place for the entire team. Nobody misses a message and nobody duplicates a reply.

Increased upsell revenue per booking

Properties generate additional revenue from every booking by automatically offering breakfast, late check-out, parking, and experiences through their own channels, with zero OTA commission.

Related features include

Operational notifications

When a guest submits a request, flags an issue, or accepts an upsell, your team gets notified right away. No checking dashboards, no missed messages.

Multilingual AI

Guest writes in Spanish, AI replies in Spanish. French? French. No separate setups and no translation layers. The conversation feels native because it is.

Personalised recommendations

Your favourite restaurant, that hidden hiking trail, the bakery around the corner. All shared automatically based on what fits each guest. You become the best concierge they never actually met.

Offer targeting

Room-only bookers get the breakfast offer. Sunday departers get late check-out. Couples get the spa package. You set the rules once and the right offer finds the right guest.

Automated upsells

Breakfast, late check-out, spa, experiences: offered automatically at the right moment through your own channels. No OTA commission and no awkward pitch at the desk.

Guest app

A branded web app your guests open once and never need to dig through emails again. Stay details, local tips, house rules, upsell offers, all in one place. No app store download needed.

Knowledge base

One place for everything about your property: check-in instructions, house rules, local tips, upsell offers. Update it once and every guest channel updates with it.

Our clients

We work with all types of properties

Hotel Groups
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Independent Hotels
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Aparthotels
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