Guests check in without needing you there
Everything your guest needs to arrive and access their room, delivered automatically before they get there. Check-in instructions, digital keys, house rules, parking info, all through the guest app and WhatsApp. No front desk handoff, no lockbox codes over the phone, no planning your day around arrival times. One of the few platforms that handles the full self-service check-in flow in a single tool.
Key outcomes
Dramatic reduction in manual communication work
Messages, check-in instructions, upsell offers, and key deliveries all go out automatically. Teams report spending significantly less time on repetitive communication tasks every week.
New staff productive within hours
New team members don't need two weeks of shadowing because everything they need to know about the property and its processes lives in the knowledge base. They're up and running on day one.
Complete operational overview in one dashboard
Guest requests, open conversations, satisfaction signals, and upsell performance are all visible in one place. No jumping between five tools to understand what's happening at your property.
Full team visibility on all guest communication
Every message, request, and interaction across all channels is visible in one place for the entire team. Nobody misses a message and nobody duplicates a reply.
Zero inconsistencies in guest information
Every guest gets the same correct information regardless of who's working, what time it is, or which channel they use. No more conflicting answers between email, phone, and front desk.
24/7 guest support without extra staff
Hotels using AskWhisper offer instant guest support around the clock without hiring night staff or paying overtime. The AI handles questions at 3am the same way it does at 3pm.
Related features include
Operational notifications
When a guest submits a request, flags an issue, or accepts an upsell, your team gets notified right away. No checking dashboards, no missed messages.
Multilingual AI
Guest writes in Spanish, AI replies in Spanish. French? French. No separate setups and no translation layers. The conversation feels native because it is.
Dynamic content
What guests see changes based on who they are, when they're staying and what room they have chosen.
Digital key lifecycle
Keys activate and expire automatically based on check-in and check-out dates. The right guest gets the right key at the right time without anyone toggling anything manually.
Digital keys
Room access delivered straight to the guest app. No plastic cards, no lockboxes, no waiting around for someone to hand over a key. Guests arrive and walk in.