You started a b&b to host people, not to answer e-mails.
You do everything yourself and you're great at it. But the repetitive messages, the check-in logistics, and the missed upsell opportunities are eating your evenings. AskWhisper takes those off your plate so you can be the host, not the helpdesk.
Why other B&B's work with AskWhisper
Guest issues resolved before checkout
Mid-stay satisfaction checks identify problems while the guest is still on property, giving your team time to fix things before a negative review gets written.
Dramatic reduction in manual communication work
Messages, check-in instructions, upsell offers, and key deliveries all go out automatically. Teams report spending significantly less time on repetitive communication tasks every week.
Response times under 5 seconds
Where email replies typically take over 2 hours, AskWhisper's AI responds in seconds. That speed directly impacts guest satisfaction and booking conversion on your website.
Fewer operational errors and guest complaints
When all information comes from one central knowledge base, staff can't accidentally share outdated breakfast hours or wrong parking instructions. One source, zero mix-ups.
Higher review scores through automated flows
Hotels using AskWhisper's satisfaction flows get more positive reviews because happy guests are prompted at the right time, and unhappy guests are caught before they go public.
Increased upsell revenue per booking
Properties generate additional revenue from every booking by automatically offering breakfast, late check-out, parking, and experiences through their own channels, with zero OTA commission.
Higher guest satisfaction scores
Faster response times, clearer check-in info, and proactive communication lead to measurably higher satisfaction ratings. Guests notice when things just work.
Features you could benefit from
Operational notifications
When a guest submits a request, flags an issue, or accepts an upsell, your team gets notified right away. No checking dashboards, no missed messages.
Multilingual AI
Guest writes in Spanish, AI replies in Spanish. French? French. No separate setups and no translation layers. The conversation feels native because it is.
Personalised recommendations
Your favourite restaurant, that hidden hiking trail, the bakery around the corner. All shared automatically based on what fits each guest. You become the best concierge they never actually met.
Offer targeting
Room-only bookers get the breakfast offer. Sunday departers get late check-out. Couples get the spa package. You set the rules once and the right offer finds the right guest.
Automated upsells
Breakfast, late check-out, spa, experiences: offered automatically at the right moment through your own channels. No OTA commission and no awkward pitch at the desk.
Dynamic content
What guests see changes based on who they are, when they're staying and what room they have chosen.
Guest satisfaction flows
Happy guests get nudged to leave a review. Unhappy guests get routed to private feedback before they hit TripAdvisor. You catch problems early and protect your reputation without lifting a finger.
AI replies on WhatsApp
Guests ask a question on WhatsApp and the AI answers instantly, whether it's about check-out time, parking, restaurants, or breakfast availability. Works 24/7, in any language, without a human involved.
Digital key lifecycle
Keys activate and expire automatically based on check-in and check-out dates. The right guest gets the right key at the right time without anyone toggling anything manually.
Digital keys
Room access delivered straight to the guest app. No plastic cards, no lockboxes, no waiting around for someone to hand over a key. Guests arrive and walk in.
Guest app
A branded web app your guests open once and never need to dig through emails again. Stay details, local tips, house rules, upsell offers, all in one place. No app store download needed.
Guest journey messaging
Automated messages at every stage of the guest's stay. A welcome before arrival, check-in details on the day, a mid-stay check-in, upsell offers, and a check-out reminder. You design it once and it runs for every guest automatically.
Knowledge base
One place for everything about your property: check-in instructions, house rules, local tips, upsell offers. Update it once and every guest channel updates with it.
Three challenges,
one platform.
Every independent hotel hits the same walls. Here's how we knock them down, leading to happier guests, better reviews, more efficiency and higher revenue.
Automated keys & guest check-in
Check-in instructions in an email, digital key in another app, house rules in a PDF. Your guests are piecing together their own arrival. AskWhisper handles the entire self-service flow - keys, info, and communication - in one tool. No front desk needed. No warmth lost.
Guest messages handled for you
"What's the Wi-Fi password?" For the 47th time this month. Your team spends hours answering questions that never change. AskWhisper's AI concierge handles the repetitive stuff on WhatsApp and webchat. Instantly, 24/7, in any language, so your team only deals with what actually needs them.
Upselling without the awkwardness
Breakfast sold through an OTA costs you commission. Mentioned at the front desk, it feels pushy. AskWhisper offers your extras at the perfect moment, through WhatsApp, guest app, or one of your other own channels. Guests love the convenience. You keep the margin.