AskWhisper gives hotel groups a single system for guest communication, self-service check-in, and upselling and ensures the same set-up across every property in your portfolio. Set the standard once. Roll it out everywhere.
Mid-stay satisfaction checks identify problems while the guest is still on property, giving your team time to fix things before a negative review gets written.
Messages, check-in instructions, upsell offers, and key deliveries all go out automatically. Teams report spending significantly less time on repetitive communication tasks every week.
New team members don't need two weeks of shadowing because everything they need to know about the property and its processes lives in the knowledge base. They're up and running on day one.
Guest requests, open conversations, satisfaction signals, and upsell performance are all visible in one place. No jumping between five tools to understand what's happening at your property.
Where email replies typically take over 2 hours, AskWhisper's AI responds in seconds. That speed directly impacts guest satisfaction and booking conversion on your website.
Every message, request, and interaction across all channels is visible in one place for the entire team. Nobody misses a message and nobody duplicates a reply.
Hotels send messages that adapt to each guest's language, booking type, stay dates, and preferences, without writing a single custom message. It feels personal because the data makes it personal.
When all information comes from one central knowledge base, staff can't accidentally share outdated breakfast hours or wrong parking instructions. One source, zero mix-ups.
Hotels using AskWhisper's satisfaction flows get more positive reviews because happy guests are prompted at the right time, and unhappy guests are caught before they go public.
Properties using AskWhisper see a major drop in questions like what's the Wi-Fi? and where do I park? because the AI and guest app answer them before the guest even thinks to call.
Properties generate additional revenue from every booking by automatically offering breakfast, late check-out, parking, and experiences through their own channels, with zero OTA commission.
Every guest gets the same correct information regardless of who's working, what time it is, or which channel they use. No more conflicting answers between email, phone, and front desk.
Hotels using AskWhisper offer instant guest support around the clock without hiring night staff or paying overtime. The AI handles questions at 3am the same way it does at 3pm.
Faster response times, clearer check-in info, and proactive communication lead to measurably higher satisfaction ratings. Guests notice when things just work.
Chaque hôtel indépendant rencontre les mêmes obstacles. Voici comment nous les éliminons, pour des clients plus satisfaits, de meilleurs avis, plus d’efficacité et plus de revenus.
Instructions d’arrivée dans un email, clé digitale dans une autre app, règles de la maison en PDF. Vos clients assemblent eux-mêmes leur arrivée. AskWhisper gère tout le parcours self-service – clés, infos et communication – dans un seul outil. Pas de réception nécessaire. Sans perdre la chaleur humaine.
« Quel est le mot de passe Wi-Fi ? » Pour la 47e fois ce mois-ci. Votre équipe passe des heures à répondre à des questions qui ne changent jamais. Le concierge IA d’AskWhisper gère les tâches répétitives sur WhatsApp et le chat web. Instantanément, 24/7, dans toutes les langues, pour que votre équipe se concentre uniquement sur ce qui nécessite vraiment son intervention.
Un petit-déjeuner vendu via une OTA vous coûte une commission. Mentionné à la réception, cela paraît insistant. AskWhisper propose vos extras au moment idéal, via WhatsApp, l’app client ou l’un de vos propres canaux. Les clients adorent la simplicité. Vous gardez la marge.